Verdiex AI ("we," "us," "our") operates verdiex.net. This policy describes how we collect, use, and protect personal information.
Information We Collect
- Phone numbers from caller ID and voluntary disclosure
- Names provided during AI voice agent conversations
- Property interests and preferences discussed during calls
- Call transcripts and recordings for service improvement
- Appointment details when showings are scheduled
- SMS conversation history during follow-up sequences
How We Use Your Information
- To provide AI-powered voice and SMS automation on behalf of real estate professionals
- To improve service quality through call analysis
- To send follow-up communications about property inquiries
Data Sharing
We share lead data only with the real estate professional on whose behalf we operate. We do not sell personal data to third parties.
Data Retention
Data is retained for the duration of the service relationship and deleted upon request or termination of service.
SMS Communications
Opt-Out: Reply STOP to any message at any time.
Frequency: Message frequency varies.
Rates: Message and data rates may apply.
Third-Party Services
Twilio — Communications
Anthropic Claude — AI Processing
Vapi — Voice Agent
ElevenLabs — Voice Synthesis
Supabase — Data Storage
Google Calendar — Scheduling
Governing Law
This Privacy Policy is governed by the laws of the State of Florida.
Contact
Verdiex AI
Boca Raton, FL
octavio@verdiex.net